Afghan President Mohammad Ashraf Ghani announced earlier on Monday that the exclusivity of government-provided services has made the government agencies complacent towards properly addressing people’s problems, but still, people have to go to these institutions.
Speaking at the Third Afghan Mayors Conference in Kabul, he said that the relationship between the government and the people should change.
President Ghani, as an example, said that if a seller sells expensive products twice, the customer will no longer go to him, but the problem in Afghanistan is that the services are monopolized by the government.
He added that people are not content by turning to government agencies, but they have to go to these offices because no other authority can issue a driver license or other documents apart from the government.
